diff --git a/package.json b/package.json
index a67436f9..76d63cb0 100644
--- a/package.json
+++ b/package.json
@@ -43,11 +43,11 @@
     "@livekit/track-processors": "^0.5.5",
     "@mediapipe/tasks-vision": "^0.10.18",
     "@opentelemetry/api": "^1.4.0",
-    "@opentelemetry/core": "^1.25.1",
+    "@opentelemetry/core": "^2.0.0",
     "@opentelemetry/exporter-trace-otlp-http": "^0.201.0",
-    "@opentelemetry/resources": "^1.25.1",
-    "@opentelemetry/sdk-trace-base": "^1.25.1",
-    "@opentelemetry/sdk-trace-web": "^1.9.1",
+    "@opentelemetry/resources": "^2.0.0",
+    "@opentelemetry/sdk-trace-base": "^2.0.0",
+    "@opentelemetry/sdk-trace-web": "^2.0.0",
     "@opentelemetry/semantic-conventions": "^1.25.1",
     "@playwright/test": "^1.52.0",
     "@radix-ui/react-dialog": "^1.0.4",
diff --git a/src/analytics/RageshakeSpanProcessor.ts b/src/analytics/RageshakeSpanProcessor.ts
index 97b6eebe..eca657db 100644
--- a/src/analytics/RageshakeSpanProcessor.ts
+++ b/src/analytics/RageshakeSpanProcessor.ts
@@ -107,13 +107,13 @@ export class RageshakeSpanProcessor implements SpanProcessor {
             startTime,
             duration,
             references:
-              span.parentSpanId === undefined
+              span.parentSpanContext?.spanId === undefined
                 ? []
                 : [
                     {
                       refType: "CHILD_OF",
                       traceID: traceId,
-                      spanID: span.parentSpanId,
+                      spanID: span.parentSpanContext?.spanId,
                     },
                   ],
             tags: dumpAttributes(span.attributes),
diff --git a/src/otel/otel.ts b/src/otel/otel.ts
index a2cd809e..915c3d58 100644
--- a/src/otel/otel.ts
+++ b/src/otel/otel.ts
@@ -5,12 +5,15 @@ SPDX-License-Identifier: AGPL-3.0-only OR LicenseRef-Element-Commercial
 Please see LICENSE in the repository root for full details.
 */
 
-import { SimpleSpanProcessor } from "@opentelemetry/sdk-trace-base";
+import {
+  SimpleSpanProcessor,
+  type SpanProcessor,
+} from "@opentelemetry/sdk-trace-base";
 import { OTLPTraceExporter } from "@opentelemetry/exporter-trace-otlp-http";
 import { WebTracerProvider } from "@opentelemetry/sdk-trace-web";
 import opentelemetry, { type Tracer } from "@opentelemetry/api";
-import { Resource } from "@opentelemetry/resources";
-import { SemanticResourceAttributes } from "@opentelemetry/semantic-conventions";
+import { resourceFromAttributes } from "@opentelemetry/resources";
+import { ATTR_SERVICE_NAME } from "@opentelemetry/semantic-conventions";
 import { logger } from "matrix-js-sdk/lib/logger";
 
 import { PosthogSpanProcessor } from "../analytics/PosthogSpanProcessor";
@@ -59,34 +62,34 @@ export class ElementCallOpenTelemetry {
     collectorUrl: string | undefined,
     rageshakeUrl: string | undefined,
   ) {
-    // This is how we can make Jaeger show a reasonable service in the dropdown on the left.
-    const providerConfig = {
-      resource: new Resource({
-        [SemanticResourceAttributes.SERVICE_NAME]: SERVICE_NAME,
-      }),
-    };
-    this._provider = new WebTracerProvider(providerConfig);
+    const spanProcessors: SpanProcessor[] = [];
 
     if (collectorUrl) {
       logger.info("Enabling OTLP collector with URL " + collectorUrl);
       this.otlpExporter = new OTLPTraceExporter({
         url: collectorUrl,
       });
-      this._provider.addSpanProcessor(
-        new SimpleSpanProcessor(this.otlpExporter),
-      );
+      spanProcessors.push(new SimpleSpanProcessor(this.otlpExporter));
     } else {
       logger.info("OTLP collector disabled");
     }
 
     if (rageshakeUrl) {
       this.rageshakeProcessor = new RageshakeSpanProcessor();
-      this._provider.addSpanProcessor(this.rageshakeProcessor);
+      spanProcessors.push(this.rageshakeProcessor);
     }
 
-    this._provider.addSpanProcessor(new PosthogSpanProcessor());
-    opentelemetry.trace.setGlobalTracerProvider(this._provider);
+    spanProcessors.push(new PosthogSpanProcessor());
 
+    this._provider = new WebTracerProvider({
+      resource: resourceFromAttributes({
+        // This is how we can make Jaeger show a reasonable service in the dropdown on the left.
+        [ATTR_SERVICE_NAME]: SERVICE_NAME,
+      }),
+      spanProcessors,
+    });
+
+    opentelemetry.trace.setGlobalTracerProvider(this._provider);
     this._tracer = opentelemetry.trace.getTracer(
       // This is not the serviceName shown in jaeger
       "my-element-call-otl-tracer",
diff --git a/yarn.lock b/yarn.lock
index 70336a78..6481a102 100644
--- a/yarn.lock
+++ b/yarn.lock
@@ -2932,18 +2932,7 @@ __metadata:
   languageName: node
   linkType: hard
 
-"@opentelemetry/core@npm:1.30.1, @opentelemetry/core@npm:^1.25.1":
-  version: 1.30.1
-  resolution: "@opentelemetry/core@npm:1.30.1"
-  dependencies:
-    "@opentelemetry/semantic-conventions": "npm:1.28.0"
-  peerDependencies:
-    "@opentelemetry/api": ">=1.0.0 <1.10.0"
-  checksum: 10c0/4c25ba50a6137c2ba9ca563fb269378f3c9ca6fd1b3f15dbb6eff78eebf5656f281997cbb7be8e51c01649fd6ad091083fcd8a42dd9b5dfac907dc06d7cfa092
-  languageName: node
-  linkType: hard
-
-"@opentelemetry/core@npm:2.0.1":
+"@opentelemetry/core@npm:2.0.1, @opentelemetry/core@npm:^2.0.0":
   version: 2.0.1
   resolution: "@opentelemetry/core@npm:2.0.1"
   dependencies:
@@ -2998,19 +2987,7 @@ __metadata:
   languageName: node
   linkType: hard
 
-"@opentelemetry/resources@npm:1.30.1, @opentelemetry/resources@npm:^1.25.1":
-  version: 1.30.1
-  resolution: "@opentelemetry/resources@npm:1.30.1"
-  dependencies:
-    "@opentelemetry/core": "npm:1.30.1"
-    "@opentelemetry/semantic-conventions": "npm:1.28.0"
-  peerDependencies:
-    "@opentelemetry/api": ">=1.0.0 <1.10.0"
-  checksum: 10c0/688e73258283c80662bfa9a858aaf73bf3b832a18d96e546d0dddfa6dcec556cdfa087a1d0df643435293406009e4122d7fb7eeea69aa87b539d3bab756fba74
-  languageName: node
-  linkType: hard
-
-"@opentelemetry/resources@npm:2.0.1":
+"@opentelemetry/resources@npm:2.0.1, @opentelemetry/resources@npm:^2.0.0":
   version: 2.0.1
   resolution: "@opentelemetry/resources@npm:2.0.1"
   dependencies:
@@ -3047,20 +3024,7 @@ __metadata:
   languageName: node
   linkType: hard
 
-"@opentelemetry/sdk-trace-base@npm:1.30.1, @opentelemetry/sdk-trace-base@npm:^1.25.1":
-  version: 1.30.1
-  resolution: "@opentelemetry/sdk-trace-base@npm:1.30.1"
-  dependencies:
-    "@opentelemetry/core": "npm:1.30.1"
-    "@opentelemetry/resources": "npm:1.30.1"
-    "@opentelemetry/semantic-conventions": "npm:1.28.0"
-  peerDependencies:
-    "@opentelemetry/api": ">=1.0.0 <1.10.0"
-  checksum: 10c0/77019dc3efaeceb41b4c54dd83b92f0ccd81ecceca544cbbe8e0aee4b2c8727724bdb9dcecfe00622c16d60946ae4beb69a5c0e7d85c4bc7ef425bd84f8b970c
-  languageName: node
-  linkType: hard
-
-"@opentelemetry/sdk-trace-base@npm:2.0.1":
+"@opentelemetry/sdk-trace-base@npm:2.0.1, @opentelemetry/sdk-trace-base@npm:^2.0.0":
   version: 2.0.1
   resolution: "@opentelemetry/sdk-trace-base@npm:2.0.1"
   dependencies:
@@ -3073,23 +3037,15 @@ __metadata:
   languageName: node
   linkType: hard
 
-"@opentelemetry/sdk-trace-web@npm:^1.9.1":
-  version: 1.30.1
-  resolution: "@opentelemetry/sdk-trace-web@npm:1.30.1"
+"@opentelemetry/sdk-trace-web@npm:^2.0.0":
+  version: 2.0.1
+  resolution: "@opentelemetry/sdk-trace-web@npm:2.0.1"
   dependencies:
-    "@opentelemetry/core": "npm:1.30.1"
-    "@opentelemetry/sdk-trace-base": "npm:1.30.1"
-    "@opentelemetry/semantic-conventions": "npm:1.28.0"
+    "@opentelemetry/core": "npm:2.0.1"
+    "@opentelemetry/sdk-trace-base": "npm:2.0.1"
   peerDependencies:
     "@opentelemetry/api": ">=1.0.0 <1.10.0"
-  checksum: 10c0/8dd2901b5eef68a5896da0ad11f04c8990ce4ef2dcbec27bbc02d7e193097c270ba5f4c9ca363ea10fb53ca7cc515f18d9dc383a69a17720cd0590474c0ffdaf
-  languageName: node
-  linkType: hard
-
-"@opentelemetry/semantic-conventions@npm:1.28.0":
-  version: 1.28.0
-  resolution: "@opentelemetry/semantic-conventions@npm:1.28.0"
-  checksum: 10c0/deb8a0f744198071e70fea27143cf7c9f7ecb7e4d7b619488c917834ea09b31543c1c2bcea4ec5f3cf68797f0ef3549609c14e859013d9376400ac1499c2b9cb
+  checksum: 10c0/48821b91430e24378b0b5b2632e78efdd018a3f840462a6aeba6ce318a6480bad2f623cc7f7f625a9266028ad44b78eb8456181778de6cb18725f26c44e2729b
   languageName: node
   linkType: hard
 
@@ -7392,11 +7348,11 @@ __metadata:
     "@livekit/track-processors": "npm:^0.5.5"
     "@mediapipe/tasks-vision": "npm:^0.10.18"
     "@opentelemetry/api": "npm:^1.4.0"
-    "@opentelemetry/core": "npm:^1.25.1"
+    "@opentelemetry/core": "npm:^2.0.0"
     "@opentelemetry/exporter-trace-otlp-http": "npm:^0.201.0"
-    "@opentelemetry/resources": "npm:^1.25.1"
-    "@opentelemetry/sdk-trace-base": "npm:^1.25.1"
-    "@opentelemetry/sdk-trace-web": "npm:^1.9.1"
+    "@opentelemetry/resources": "npm:^2.0.0"
+    "@opentelemetry/sdk-trace-base": "npm:^2.0.0"
+    "@opentelemetry/sdk-trace-web": "npm:^2.0.0"
     "@opentelemetry/semantic-conventions": "npm:^1.25.1"
     "@playwright/test": "npm:^1.52.0"
     "@radix-ui/react-dialog": "npm:^1.0.4"